Data Quality moves into the boardrooms

Since 2005 the number of businesses where Data Quality and Integrity has risen to boardroom level has risen with 16 per cent. This according to the QAS report, “Contact Data: Neglected Asset Seeks Owner”.
This is very good news and shows the rising importance of taking Data Quality seriously. There is a way to go stil though [...]

Data Quality in BI “as we go along”

In the last year I have been to several conferences and network meetings about DW and BI. I have heard several customer stories.  They all tell about the fantastic economic reporting system, and how easy it has become for the managers to access information.
When they are asked about customer data quality issues, they often say ”we take that as
we go along” or ”we will cross that bridge later”.  Their main reason is that they need to
get the financial reporting in place, and this takes all their human and financial resources.
Do they really think their reports will be correct if they base [...]

4 Steps to insure CRM Data Quality

 I stumbled across this article from Destinationcrm.com called ROI - How to ensure CRM Data Quality.   There are som very good advice here.  I will do a short summary of the 4 steps here.

Reduce Multiple Master Records - The biggest enemy of data cleanliness is the redundant record, which disperses and obscures valuable information about a [...]

Ten Mistakes To Avoid In Data Quality Management

In TDWI’s Best of Business Intelligence, Volume 5, they have a chapter on ten misktakes to avoid in Data Quality Management written by Arkady Maydanchik.  I will try summerize the ten points. I strongly advise you to download the report
1.  Inadequate staffing of Data Quality teams
“The Data Quality teams must include both IT specialists and business users.”
2.  Hoping that Data will get better [...]

Have You Established Data Stewardship Roles Yet?

If you want to improve your data quality, you must consider appointing data stewards, Gartner says in this article.  European Companies ranked poor data quality as the second biggest BI problem facing their organization the next 12-18 months.
““Data quality is a business issue, not an IT matter, and it requires the business to take responsibility [...]

Optimize your CRM data

The Magazine For Marketing focuses in an article on optimal CRM data.  It is a good article with some valuable hints for those who wants to implement CRM systems.
One focus is data cleansing where they write:
“Cleaning existing bad data can require a great deal of time and effort, so company leaders who have invested time and money into a new system can [...]