Laissez-Faire: the biggest obstacle to improved Data Quality

Out of Sight – Out of Mind.  Is this the reason why more businesses don’t do more about the challenges they face concerning their data quality?

A lot of the costs are hidden and cannot be drawn easily.  How do you measure
– Customer dissatisfaction from multiple listings
– Lower employee satisfaction
– Data ownership conflicts
– Difficulties in decision making
– Time delays
– Correcting Errors
– Double work and rollback of wark already done.

And how do you find where the poor data entered?

Therefore many close their eyes and wait for better times.  In later posts I will show how some of this challenges can be solved.

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2 Responses

  1. […] the commonly used Laissez-Faire solution (doing nothing) the cost is greater than $100 per […]

  2. […] case of error tolerance in Customer Data QualityProduct Data Management is important for e-CommerceLaissez-Faire: the biggest obstacle to improved Data QualityChecklist for search in CRM/ERP […]

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