Fight Global Warming with Data Quality

The Direct Mail industry is urged to go green.  Experian is referring to surveys that show if Direct Mail companies wants to reduce their waste and be more cost-efficient, they have to make better use of Data Quality Systems. This will ensure their records are as accurate as possible.

I haven’t found this survey myself, and cannot link to it.

But I believe the survey.  Let’s do the math with an imagined example:

A telephone company sends out 1.000.000 letters in a DM campaign.
They have 5% duplicates/bad records which is 50.000 wasted letters
Each letter weigh 20 grams, so the waste is 1.000 kg of paper
This equals to 24 trees. They do 10 campaigns a year, and waste 240 trees.

What would the economic incentive be for this company to save 240 trees?
50.000 wasted letter ten times a year at a cost of 80 cents?  400.000 Euros in direct costs. In addition you avoid soft costs like lower customer attrition, employee satisfaction, error rework and the list goes on.  Not so bad in these hardening economic times?

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3 Responses

  1. […] jeric40 wrote an interesting post today on Fight Global Warming with Data QualityHere’s a quick excerptThe Direct Mail industry is urged to go green. Experian is referring to surveys that show if Direct Mail companies wants to reduce their waste and be more cost-efficient, they have to make better use of Data Quality Systems. … […]

  2. […] Global Warming with Data Quality – Part 2 Posted on May 9, 2008 by jeric40 In Fight Global Warming With Data Quality we showed how increased focus on Data Quality could help the environment, especially in the Direct […]

  3. […] E-commerce is more than sending packages, there are other issues involved e.g. quality of customer data and the quality of product data. Improve data quality reduces waste and cost for direct mail as a data quality system ensures that the customer records are as accurate as possible. Avoid duplicates and enable e.g. one catalogue per household. Read more in our partners Jan Erik Ingvaldsen, OMIKRON blog Fight Global Warming with Data Quality […]

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